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5. Participation and Consultation

An inclusive process is based on opportunities for participation and consultation during all phases of city development. It is crucial that stakeholders can participate in different ways. By using a variety of methods to drive engagement and influence, greater numbers of people, irrespective of gender, age, and background, can be included in the process.

Communication is key to creating interest and participation in the city development process. Research, innovation, knowledge development, and experience sharing are important factors in identifying sustainable solutions to complex challenges and can contribute to synergy effects in all target areas relevant for developing sustainable cities. Furthermore, these work efforts with Stockholm Royal Seaport can contribute to creating new jobs.

This strategy contributes to the fulfilment of the following UN Sustainable Development Goals:

The strategy contributes to meeting the global goals:

5.1 Active participation in the city development process

An inclusive process presupposes opportunities for participation and engagement in all phases of city development.

How residents experience their courtyards is a key aspect of planning for climate-adapted and lush outdoor environments. Therefore, in the autumn of 2020, a survey was conducted aimed at housing and tenant-owner associations, to gain a better understanding and knowledge of how outdoor environments such as courtyards and roof terraces are experienced. A total of 300 residents and 10 tenant-owner associations participated. The survey was part of the work to develop and evaluate the Green Space Index. Read more

What residents think

An active dialogue with residents and businesses in the area helps establish city development and brings with it valuable knowledge to planning processes. According to the 2019 resident survey, 83 per cent of residents are interested in knowing more about the development of Stockholm Royal Seaport, primarily about ongoing construction activities. Thirty-five per cent are interested in participating in the area’s development through consultation and information meetings, and 37 per cent via social media.

How targets have been met
5.1 Stimulate active participation in the development of Stockholm Royal Seaport towards a sustainable and open districtThree information films were produced.
Two digital surveys.
90 plant boxes, 2 thematic tours. Digital Gasverksdagen and architectural festival, Open House Stockholm (More than 10,000 visitors online and 400 in person).

Key figures in summary

Table 5.1 Key figures for Participation and Consultation strategies

Capacity Development Programme seminar (participant)1.3443(110)3(110)6(143) 9(353) 7(238) 5(100) 14(128) 15(272)8 5 7
Forum for Sustainable Solutions, (participants)1.914--3(197) -1(77) 5(489) 6(494) 6(291) 4(289) 00
Gasverksdagen, Frihamnen Live, Open-house, participants14.250-8.5002.3003.450----000
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5.2 Sustainable consumption

Our consumption patterns have negative effects on the environment and the climate and represent a major challenge. The City of Stockholm has made progress in terms of waste management and recycling, but more needs to be done. In Stockholm Royal Seaport, various methods and activities are being tested that can contribute to increased recycling and a more circular economy.

In 2020, Pop-up Reuse visited the area twice and attracted a total of 1,760 visitors. Photo: Stockholm Vatten och Avfall 

The mobile Pop-up Reuse Centre, which originated from an innovation project in Stockholm Royal Seaport, has, in addition to contributing to increased recycling, also increased the understanding of consumption patterns and environmental impact. It has also become a meeting place for residents. Read more

How targets have been met
5.2 Create conditions for sustainable consumption Pop-up Reuse centre: available in the area twice in 2020, (1,762 visitors).
Communication campaign on waste.

5.3 The role of business and the public sector

Many of the major investments being made in the Stockholm region are based on collaborations as well as various forms of partnerships between the City of Stockholm, other public actors, academia, business, and civil society. Read more

Working environment and safety

Stockholm Royal Seaport is growing with more and more homes and businesses, in parallel with construction and civil engineering activity.

The Stockholm Royal Seaport project has a zero vision for work-related accidents and the project collaborates with all ongoing construction activities in preventive work to achieve a safe and secure workplace. At the planning stage, risk assessments are made for implementation, where considerable emphasis is placed on construction logistics, facilities and co-ordination between construction traffic and private road users.

All staff undergo online training on work environment issues. The project also collaborates actively with the police and emergency services on preventative measures and emergency response. To make it easier for the emergency services to optimize their response in the event of an accident, the project has developed its own routines and response plans that the operator of Sweden’s emergency phone number, SOS Alarm, has been involved with.

The smartphone app, Buildsafe, is used to facilitate the reporting of a variety of incidents. The number of reported incidents decreased in 2020, compared to 2019. This is mainly due to a reduced construction activity.

An open attitude and high ambitions to report incidents increases opportunities to work with preventive measures at the early stages of projects. Ever since building work started, Stockholm Royal Seaport has, relative to the construction sector, experienced a low number of workplace accidents resulting in sick leave. However, one fatality occurred in 2018.

As part of the city development project, safety walks are conducted in co-operation with the police, City of Stockholm District Departments, and other bodies. Patrols on foot and by bike are also made to identify risk areas to create a safe environment for all road users.

Table 5.2 Summary of numbers of incidents, events, and accidents

Reported incidents5187715064057359
Working place accidents resulting in sick leave462213
*One fatality occurred in 2018.

Employee survey

Every year, the City of Stockholm conducts a survey of City of Stockholm employees, Aktivt Medskapande Index, (AMI), an index of motivation, management, and leadership.

The AMI that was conducted in 2020 had broadly the same results as the survey taken in 2019. Satisfaction with leadership increased 2 per cent to 88 per cent, motivation decreased 3 per cent to 86 per cent and satisfaction with management, i.e., what is expected of employees increased 1 per cent to 78 per cent. Opportunities to influence working practice were widely welcomed.

How targets have been met
5.3 Private and public sectors contribute to the sustainable profile of the area Four pre-schools of 11 are Green Flag certified.
Two safety walks.
Systematic working environment initiatives.
One person was employed as an apprentice, two people in work-based learning schemes, (one for two months and one left after the introductory day), and one person had a six-month apprenticeship.
“Hållplatsen”, a forum for dialogue and playful learning for pre-school children and their parents, was held. In all, around 1,260 children participated in these activities.

5.4 Knowledge-building and experience sharing

The ambitious sustainability goals of Stockholm Royal Seaport require co-operation and shared learning that results in innovative solutions and tools, as well as new business models. There are about 10 research and development projects currently ongoing.

Open house at Gasverket was held in October 2020 in collaboration with CA Fastigheter, which is developing the Gasverket area. The event was mainly conducted digitally with its own website, events on Facebook, and newly produced films on YouTube. A filmed guided tour at Gasverket behind roadblocks premiered during the day and more than 3,000 people joined, which ended at the largest of the area’s brick gas holders. In conjunction with the tour, it was possible to ask questions to the project manager and head of development of Stockholm Royal Seaport. There were also Corona-safe guided tours on site in small groups with a total of about 100 participants.

Watch a filmed guided tour at Gasverket (only in Swedish).

The architecture festival Open House Stockholm is an opportunity for the public to get guided tours of some of the city’s most exciting buildings and places. Read more

Capacity development

Since 2010, Stockholm Royal Seaport has run a capacity development programme in the form of a series of seminars to which developers, their consultants, and City of Stockholm officials are invited to deepen knowledge of key issues.

In 2020, nine capacity development seminars were held in public open spaces aimed at City of Stockholm project managers, construction project managers, urban planners, landscape architects, ecologists, traffic planners, and more. During these seminars, children and gender equality, noise and vibrations, sustainable material choices and reduced climate impact were discussed. Two capacity development seminars were held for land-allocated developers and where norm-creative housing design, energy performance, the Green Space Index, and mobility have been discussed. Due to the pandemic, most seminars were conducted digitally, which has increased the number of participants. In 2020, 265 people participated in these seminars. Since 2010, a total of 1,600 people have participated.
Capacity development>

“Forum for Sustainable Solutions” are “matchmaking” seminars that have been held since 2012. These are held to make it easier for suppliers of innovative products and services to meet developers. The sessions are also used for experience exchange between various actors. To date, a total of 2,000 people have participated in 26 forums.

In February 2020, a Forum for Sustainable Solutions was held on “How to achieve energy performance that stands up to scrutiny”. Nearly one hundred participants from the construction and property sectors participated in the forum, which discussed how the industry can improve its working practices in terms of routines for monitoring and measurement, quality assurance, and handover linked to energy performance.

All employees are required to take an introductory web-based course that includes sustainability issues. A total of 2,820 people took the course in 2020, and approximately 9,000 have taken it since the start of the project.

Experience sharing

In 2020, representatives from Stockholm Royal Seaport have, among other outreach activities, presented the project’s climate initiatives to the Estonian parliament, chaired roundtable discussions on the plus energy area and management in collaboration with Cleantech Scandinavia at Co-Create Future Cities during the Smart City Barcelona convention that was held 2020 digitally.

Representatives from Stockholm Royal Seaport have in 2020, among other things, presented Stockholm Royal Seaport's climate work to the Estonian Parliament, but also conducted roundtable discussions on plus energy areas and data management in collaboration with Cleantech Scandinavia at Co-Create Future Cities, during the fair Smart City Barcelona, which was held digitally 2020.

The City Development Department’s monitoring database was launched in 2020 and is based on and adapted from Stockholm Royal Seaports experience with web-based monitoring database.

"Stockholm Royal Support’s experiences of web-based monitoring on sustainability requirements has been extremely valuable in improving the City Development Administration’s monitoring portal," says Frida Nordström, environmental co-ordinator at the City Development Administration.

Experiences generated by Stockholm Royal Seaport have influenced the formulation of requirements and monitoring for other projects. For example, requirements for energy performance, the Green Space Index, material selection, and digital infrastructure have become standard for City of Stockholm land allocation.

Stockholm Royal Seaport’s working methods have also generated interest among national certification systems for buildings and districts.

Participation in the C40 network Zero Carbon Districts Forum as part of the Climate Positive Development Programme (CPDP) is now terminated. New forms of co-operation have been discussed and Stockholm Royal Seaport participated in an advisory group headed by C40 to discuss an international guidebook covering different principles of sustainable city development.

What residents think

The 2019 residents survey shows that one in three residents want to participate in the continued development of the area either by attending consultation and information meetings or via social media. See diagram 5.1.

Diagram 5.1 How will you participate in the continued development of the area?

There is no data for social media groups for 2016 as the question was not asked.

Two out of three residents say that recycling opportunities have improved since they moved to Stockholm Royal Seaport. Around half also report an improvement in opportunities to walk/cycle. Barely one in three believe that their opportunities to use public transport had worsened. See diagram 5.2.

Diagram 5.2 Compared to before you moved to Stockholm Royal Seaport, have the conditions for your household to live sustainably improved or worsened in terms of... ?

Around half of residents report that since moving to the area, they have established more environmentally-friendly behaviours in terms of recycling, at the same time as two out of five report having created more environmentally-friendly behaviours in terms of walking and cycling. See diagram 5.3.

Diagram 5.3 Since moving to Stockholm Royal Seaport, has your household changed its behaviour in terms of…

How targets have been met
5.4 Knowledge and experiences generated in Stockholm Royal Seaport are to be disseminated10 ongoing R&D projects.
Capacity development in 2020: 265 participants (1,630 participants in total).
Sustainable Solutions Forum 2020: 90 participants (2,000 participants in total).
2,000 visitors in 2020; 41,900 since 2012.
Updated 2022-03-14

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Key figures:

  • 41,900 visitors from 120 countries have visited the project.
  • 3,640 urban planners have participated in competence development.
  • Tens of R&D project currently ongoing.